Instructions on withdrawal
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity.)
Name and address of the provider
Claudia Krüger
Fabulous Life Spirit
Wittekamp 20D
D-30163 Hannover
Cancellation Policy – Right of Withdrawal
You have the right to withdraw from this contract within fourteen days of booking without giving any reason.
The withdrawal period is fourteen days from the day,
- of the conclusion of the contract.
or with material products/goods:
- in which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together, or
- in which you or a third party designated by you, who is not the carrier, have taken possession of the last goods, if you have ordered several goods as part of a single order and they are delivered separately, or
- in which you or a third party designated by you, who is not the carrier, have taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in multiple partial shipments or items, or
- on which you or a third party designated by you, who is not the carrier, have taken possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a fixed period.
In order to exercise your right of withdrawal, you must notify us (CLAUDIA KRÜGER | Fabulous Life Spirit | Wittekamp 20D | D-30163 Hannover | contact@fabulous-life-spirit.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form (SEE BELOW) for this purpose, but it is not mandatory.
To meet the withdrawal period, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of the withdrawal
If you revoke this contract, we must refund you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notice of your revocation of this contract is received by us. For this refund, we will use the same payment method that you used for the original transaction, unless something different has been expressly agreed with you; under no circumstances will any fees be charged to you for this refund.
We can refuse the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is the earlier date.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the withdrawal of this contract. The deadline is met if you send the goods before the expiration of the fourteen-day period.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary to examine their nature, characteristics, and functioning.
For services:
If you have requested that the services begin during the withdrawal period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the point at which you notify us of the exercise of the right of withdrawal concerning this contract, in relation to the total scope of the services provided for in the contract.
Further regulations on specific cancellation fees for cancellations and no-shows of booked service appointments can be found in the General Terms and Conditions. These apply as soon as an appointment has been agreed upon, even if it falls within the statutory withdrawal period.
Right of withdrawal – digital/virtual content limited right of withdrawal
The right of withdrawal expires if you execute the contract. This means: As soon as you are provided with the online webinar / seminar / PDF / audio / video / … as a download, you lose the right of withdrawal. For example, for the following content:
- online webinars and seminars
- digital records
- music, audio recordings
- audiobooks
- videos
- electronic texts (e-books, reports)
- computerprograms (software)
You will be specifically reminded of this again during the purchase of the product in the ordering process.
Right of withdrawal waiver/expiration for B2B
There is the possibility for goods/digital products/services to be acquired as an entrepreneur according to §14 BGB in the course of commercial or independent professional activity (B2B). In this case, the right of withdrawal expires.
You are explicitly informed during the ordering process that you waive the right of withdrawal if you want to conclude the purchase contract as an entrepreneur.
Sample Withdrawal Form
(If you want to cancel the contract, please fill out this form and send it back.)
To Claudia Krüger, Fabulous Life Spirit, Wittekamp 20D, D-30163 Hannover, contact@fabulous-life-spirit.com:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notifications on paper)
Date _______________ (*) Delete as appropriate.
